{"id":11680,"date":"2024-04-22T15:07:00","date_gmt":"2024-04-22T15:07:00","guid":{"rendered":"https:\/\/zamalia-experience.com\/conditions-generales-de-ventes\/"},"modified":"2024-06-17T15:47:04","modified_gmt":"2024-06-17T15:47:04","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/zamalia-experience.com\/fr\/conditions-generales-de-ventes\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de ventes"},"content":{"rendered":"<style>.kb-row-layout-id134_7195e8-2d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id134_7195e8-2d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id134_7195e8-2d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1000px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id134_7195e8-2d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id134_7195e8-2d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id134_7195e8-2d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id134_7195e8-2d alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column134_790e43-75 > .kt-inside-inner-col,.kadence-column134_790e43-75 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column134_790e43-75 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column134_790e43-75 > .kt-inside-inner-col{flex-direction:column;}.kadence-column134_790e43-75 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column134_790e43-75 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column134_790e43-75{position:relative;}@media all and (max-width: 1024px){.kadence-column134_790e43-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column134_790e43-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column134_790e43-75 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80, .wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80[data-kb-block=\"kb-adv-heading134_039cad-80\"]{text-align:center;font-size:80px;line-height:50px;font-style:normal;font-family:Morganite-Light;text-transform:uppercase;text-shadow:1px 1px 1px var(--global-palette8, #F7FAFC);}.wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80[data-kb-block=\"kb-adv-heading134_039cad-80\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80[data-kb-block=\"kb-adv-heading134_039cad-80\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80, .wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80[data-kb-block=\"kb-adv-heading134_039cad-80\"]{text-shadow:1px 1px 1px var(--global-palette8, #F7FAFC);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80, .wp-block-kadence-advancedheading.kt-adv-heading134_039cad-80[data-kb-block=\"kb-adv-heading134_039cad-80\"]{text-shadow:1px 1px 1px var(--global-palette8, #F7FAFC);font-size:65px;line-height:70px;}}<\/style>\n<h1 class=\"kt-adv-heading134_039cad-80 this-a-title wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading134_039cad-80\">conditions g\u00e9n\u00e9rales de ventes<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6, .wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6[data-kb-block=\"kb-adv-heading134_3151a4-f6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6[data-kb-block=\"kb-adv-heading134_3151a4-f6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_3151a4-f6[data-kb-block=\"kb-adv-heading134_3151a4-f6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading134_3151a4-f6 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading134_3151a4-f6\">Date d\u2019entr\u00e9e en vigueur : <em>01-Jan-2020<\/em><br\/>Derni\u00e8re mise \u00e0 jour : <em>01-Juin-2024 <\/em><\/p>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);border-top:1px solid var(--global-palette5, #4A5568);border-right:1px solid var(--global-palette5, #4A5568);border-bottom:1px solid var(--global-palette5, #4A5568);border-left:1px solid var(--global-palette5, #4A5568);border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-content-wrap .kb-table-of-content-list{color:var(--global-palette7, #EDF2F7);font-family:Montserrat;font-weight:400;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-content-wrap .kb-table-of-content-list .kb-table-of-contents__entry:hover{color:var(--global-palette4, #2D3748);}@media all and (max-width: 1024px){.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-content-wrap{border-top:1px solid var(--global-palette5, #4A5568);border-right:1px solid var(--global-palette5, #4A5568);border-bottom:1px solid var(--global-palette5, #4A5568);border-left:1px solid var(--global-palette5, #4A5568);}}@media all and (max-width: 767px){.kb-table-of-content-nav.kb-table-of-content-id134_4ac62c-de .kb-table-of-content-wrap{border-top:1px solid var(--global-palette5, #4A5568);border-right:1px solid var(--global-palette5, #4A5568);border-bottom:1px solid var(--global-palette5, #4A5568);border-left:1px solid var(--global-palette5, #4A5568);}}<\/style>\n\n<style>.kb-row-layout-id134_cf1011-58 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id134_cf1011-58 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id134_cf1011-58 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id134_cf1011-58 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id134_cf1011-58 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id134_cf1011-58 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id134_cf1011-58 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column134_f57f0e-51 > .kt-inside-inner-col,.kadence-column134_f57f0e-51 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column134_f57f0e-51 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column134_f57f0e-51 > .kt-inside-inner-col{flex-direction:column;}.kadence-column134_f57f0e-51 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column134_f57f0e-51 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column134_f57f0e-51{position:relative;}@media all and (max-width: 1024px){.kadence-column134_f57f0e-51 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column134_f57f0e-51 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column134_f57f0e-51 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7, .wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7[data-kb-block=\"kb-adv-heading134_eb691b-d7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7[data-kb-block=\"kb-adv-heading134_eb691b-d7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7[data-kb-block=\"kb-adv-heading134_eb691b-d7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7, .wp-block-kadence-advancedheading.kt-adv-heading134_eb691b-d7[data-kb-block=\"kb-adv-heading134_eb691b-d7\"]{font-size:16px;line-height:20px;}}<\/style>\n<p class=\"kt-adv-heading134_eb691b-d7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_eb691b-d7\">Dans ce document, vous trouverez les conditions g\u00e9n\u00e9rales de Zamalia Experience. En premier lieu, Zamalia Experience rejette toutes les conditions g\u00e9n\u00e9rales des autres parties, sauf si le contrat ou les pr\u00e9sentes conditions g\u00e9n\u00e9rales en disposent autrement. <br\/>Vous ne pouvez pas obtenir d\u2019autres droits que ceux \u00e9nonc\u00e9s dans les pr\u00e9sentes conditions g\u00e9n\u00e9rales.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2, .wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2[data-kb-block=\"kb-adv-heading134_bdd738-a2\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2[data-kb-block=\"kb-adv-heading134_bdd738-a2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2[data-kb-block=\"kb-adv-heading134_bdd738-a2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2, .wp-block-kadence-advancedheading.kt-adv-heading134_bdd738-a2[data-kb-block=\"kb-adv-heading134_bdd738-a2\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_bdd738-a2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_bdd738-a2\">1. Informations sur la soci\u00e9t\u00e9<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68, .wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68[data-kb-block=\"kb-adv-heading134_02d662-68\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68[data-kb-block=\"kb-adv-heading134_02d662-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68[data-kb-block=\"kb-adv-heading134_02d662-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68, .wp-block-kadence-advancedheading.kt-adv-heading134_02d662-68[data-kb-block=\"kb-adv-heading134_02d662-68\"]{font-size:16px;line-height:20px;}}<\/style>\n<p class=\"kt-adv-heading134_02d662-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_02d662-68\">La soci\u00e9t\u00e9 vendeuse est \u00e9tablie \u00e0 Amsterdam, Staalstraat 26, code postal 1011 JM.<br\/>Zamalia Experience est enregistr\u00e9e aupr\u00e8s de la Chambre de commerce sous le num\u00e9ro suivant Zamalia Experience sous le num\u00e9ro (Kvk) 80383270.<br\/><br\/>Vous avez des questions sur nos conditions g\u00e9n\u00e9rales ? Alors vous pouvez nous joindre avec les informations ci-dessous : <\/p>\n\n\n<style>.kadence-column134_e1acc8-79 > .kt-inside-inner-col,.kadence-column134_e1acc8-79 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column134_e1acc8-79 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column134_e1acc8-79 > .kt-inside-inner-col{flex-direction:column;}.kadence-column134_e1acc8-79 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column134_e1acc8-79 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column134_e1acc8-79{position:relative;}@media all and (max-width: 1024px){.kadence-column134_e1acc8-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column134_e1acc8-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column134_e1acc8-79 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f, .wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] a, .kt-adv-heading-link134_993fc0-1f, .kt-adv-heading-link134_993fc0-1f .kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"]{color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] a:hover, .kt-adv-heading-link134_993fc0-1f:hover, .kt-adv-heading-link134_993fc0-1f:hover .kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"]{color:var(--global-palette5, #4A5568);}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_993fc0-1f{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_993fc0-1f:hover{text-decoration:underline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f, .wp-block-kadence-advancedheading.kt-adv-heading134_993fc0-1f[data-kb-block=\"kb-adv-heading134_993fc0-1f\"]{font-size:16px;line-height:20px;}}<\/style>\n<p class=\"kt-adv-heading134_993fc0-1f wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_993fc0-1f\">Zamalia Experience<br\/>Staalstraat 26<br\/>1011 JM Amsterdam<br\/>Pays-Bas<br\/><br\/>Num\u00e9ro de Chambre de Commerce d&rsquo;Amsterdam : 80383270<br\/>email: <a href=\"mailto:info@zamalia-experience.com\" data-type=\"mailto\" data-id=\"mailto:info@zamalia-experience.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@zamalia-experience.com<\/a><\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97, .wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97[data-kb-block=\"kb-adv-heading134_959dc6-97\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97[data-kb-block=\"kb-adv-heading134_959dc6-97\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97[data-kb-block=\"kb-adv-heading134_959dc6-97\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97, .wp-block-kadence-advancedheading.kt-adv-heading134_959dc6-97[data-kb-block=\"kb-adv-heading134_959dc6-97\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_959dc6-97 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_959dc6-97\">2. D\u00e9finitions<\/h2>\n\n\n\n<ul class=\"wp-block-list\" style=\"line-height:1.5\">\n<li><em>Jour <\/em>: jour calendaire;<\/li>\n\n\n\n<li><em>Contenu num\u00e9rique<\/em>: les donn\u00e9es g\u00e9n\u00e9r\u00e9es et restitu\u00e9es sous forme num\u00e9rique ;<\/li>\n\n\n\n<li><em>Vendeur <\/em>: Zamalia Experience, comme indiqu\u00e9 \u00e0 l\u2019article 1;<\/li>\n\n\n\n<li><em>Client<\/em> : toute personne physique qui ach\u00e8te un produit au Vendeur, une personne physique comprend \u00e9galement : \u201ctoute personne qui ach\u00e8te un produit, n\u2019agissant pas sur la base d\u2019une profession ou d\u2019une entreprise\u201d.\u2019;<\/li>\n\n\n\n<li><em>Produit <\/em> : les marchandises, telles qu\u2019indiqu\u00e9es sur le site web ou dans l\u2019\u00e9tablissement physique du vendeur, destin\u00e9es \u00e0 la vente. Cela comprend les produits CBD; <\/li>\n\n\n\n<li><em>Boutique<\/em>: l\u2019espace de vente physique du Vendeur, o\u00f9 les Produits sont propos\u00e9s et vendus par le Vendeur ;<\/li>\n\n\n\n<li><em>Site web <\/em>: l\u2019espace de vente en ligne du vendeur, https:\/\/zamalia-experience.com.<\/li>\n\n\n\n<li><em>Convention <\/em> : tout accord entre le vendeur et le consommateur, quelle que soit la mani\u00e8re dont il est conclu ;<\/li>\n\n\n\n<li><em>Parties <\/em> : Le vendeur et le client sont d\u00e9sign\u00e9s conjointement ;<\/li>\n\n\n\n<li><em>Communication \u00e9crite <\/em> : toute communication qui n\u2019a pas lieu verbalement, la communication num\u00e9rique s\u2019applique donc \u00e9galement sous cette formulation.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f, .wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f[data-kb-block=\"kb-adv-heading134_fc53f1-2f\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f[data-kb-block=\"kb-adv-heading134_fc53f1-2f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f[data-kb-block=\"kb-adv-heading134_fc53f1-2f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f, .wp-block-kadence-advancedheading.kt-adv-heading134_fc53f1-2f[data-kb-block=\"kb-adv-heading134_fc53f1-2f\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_fc53f1-2f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_fc53f1-2f\">3. Conditions d\u2019application<\/h2>\n\n\n\n<ol class=\"wp-block-list\" style=\"line-height:1.5\">\n<li>Les Conditions G\u00e9n\u00e9rales du Ventes s\u2019appliquent \u00e0 tout contrat entre le Vendeur et le Client. Les conditions g\u00e9n\u00e9rales du vendeur ne s\u2019appliquent pas uniquement lorsque les parties en conviennent explicitement par \u00e9crit. <\/li>\n\n\n\n<li>En cas de d\u00e9rogation \u00e0 une ou plusieurs dispositions des pr\u00e9sentes conditions g\u00e9n\u00e9rales, les autres dispositions restent d\u2019application.<\/li>\n\n\n\n<li>Les modifications des pr\u00e9sentes conditions g\u00e9n\u00e9rales convenues par \u00e9crit ne s\u2019appliquent qu\u2019aux cas sp\u00e9cifi\u00e9s dans cet accord sp\u00e9cifique.<\/li>\n\n\n\n<li>Il n\u2019est pas n\u00e9cessaire de convenir \u00e0 nouveau express\u00e9ment des conditions g\u00e9n\u00e9rales apr\u00e8s la premi\u00e8re fois, mais elles sont consid\u00e9r\u00e9es comme ayant \u00e9t\u00e9 tacitement accept\u00e9es. Ceci s\u2019applique \u00e0 tous les autres accords entre le vendeur et le client. <\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c, .wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c[data-kb-block=\"kb-adv-heading134_f551c9-7c\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c[data-kb-block=\"kb-adv-heading134_f551c9-7c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c[data-kb-block=\"kb-adv-heading134_f551c9-7c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c, .wp-block-kadence-advancedheading.kt-adv-heading134_f551c9-7c[data-kb-block=\"kb-adv-heading134_f551c9-7c\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_f551c9-7c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_f551c9-7c\">4. Contrat<\/h2>\n\n\n\n<ol class=\"wp-block-list\" style=\"line-height:1.5\">\n<li>Le Contrat porte sur l\u2019achat ou la vente d\u2019un Produit, en relation avec la CBD, entre les Parties, propos\u00e9 par le Vendeur.<\/li>\n\n\n\n<li>Le Contrat est conclu par voie d\u2019offre et d\u2019acceptation ex. article 6:217 BW. <\/li>\n\n\n\n<li>L\u2019offre consiste en des produits tels que pr\u00e9sent\u00e9s sur le site web ou dans la boutique du vendeur.<\/li>\n\n\n\n<li>L\u2019offre dans le magasin et sur le site web peut raisonnablement diff\u00e9rer l\u2019une de l\u2019autre. Vous ne pouvez tirer aucun droit d\u2019une telle diff\u00e9rence. <\/li>\n\n\n\n<li>Si le consommateur d\u00e9cide d\u2019acheter un produit propos\u00e9 par le vendeur, l\u2019achat est consid\u00e9r\u00e9 comme l\u2019acceptation du Contrat.<\/li>\n\n\n\n<li>La propri\u00e9t\u00e9 du produit est transf\u00e9r\u00e9e au consommateur lorsque le montant total a \u00e9t\u00e9 pay\u00e9 dans la boutique du vendeur ou, si le produit a \u00e9t\u00e9 achet\u00e9 sur le site web, lorsque le produit est livr\u00e9 et raisonnablement en possession du consommateur ou d\u2019un tiers d\u00e9sign\u00e9 par le consommateur.<\/li>\n\n\n\n<li>Les prix des produits sont ceux indiqu\u00e9s sur le site web ou dans la boutique du vendeur et incluent la TVA.<\/li>\n\n\n\n<li>Le Client doit \u00eatre \u00e2g\u00e9 d\u2019au moins 18 ans pour pouvoir acheter un produit.<\/li>\n\n\n\n<li>Avant d\u2019entrer sur le site web, le consommateur doit d\u00e9clarer qu\u2019il a l\u2019\u00e2ge minimum de 18 ans.<\/li>\n\n\n\n<li>Pour entrer dans le magasin, les personnes \u00e2g\u00e9es de moins de 18 ans doivent \u00eatre accompagn\u00e9es d\u2019un adulte.<\/li>\n\n\n\n<li>Avant d\u2019acheter un Produit dans le Magasin, le Vendeur a le droit de demander et de voir la preuve de l\u2019\u00e2ge de la majorit\u00e9.<\/li>\n\n\n\n<li>Si la preuve demand\u00e9e \u00e0 l\u2019article 4 paragraphe 11 est refus\u00e9e, le Vendeur refusera de conclure le Contrat et\/ou de remettre le Produit au Client.<\/li>\n\n\n\n<li>Les parties ne sont en aucun cas libres de modifier unilat\u00e9ralement le Contrat ou des parties du Contrat.<\/li>\n\n\n\n<li>Le vendeur ne formule aucune garantie quant au caract\u00e8re ad\u00e9quat du Produit.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77, .wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77[data-kb-block=\"kb-adv-heading134_251c7c-77\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77[data-kb-block=\"kb-adv-heading134_251c7c-77\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77[data-kb-block=\"kb-adv-heading134_251c7c-77\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77, .wp-block-kadence-advancedheading.kt-adv-heading134_251c7c-77[data-kb-block=\"kb-adv-heading134_251c7c-77\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_251c7c-77 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_251c7c-77\">5. Livraison<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Le Client paie le montant total de sa commande avant l\u2019exp\u00e9dition du produit achet\u00e9 sur le site web.<\/li>\n\n\n\n<li>Le montant de l\u2019achat doit \u00eatre pay\u00e9 en totalit\u00e9 de la mani\u00e8re indiqu\u00e9e sur le site web avant que le produit ne soit exp\u00e9di\u00e9.<\/li>\n\n\n\n<li>Les frais d&rsquo;exp\u00e9dition sont \u00e0 la charge du Client. Les frais d&rsquo;exp\u00e9dition doivent \u00eatre acquitt\u00e9s en m\u00eame temps que le(s) produit(s) combin\u00e9(s) au prix d&rsquo;achat. <\/li>\n\n\n\n<li>Le montant des frais d\u2019exp\u00e9dition est indiqu\u00e9 au cours du processus de commande. Le Client peut choisir le mode d\u2019exp\u00e9dition. <\/li>\n\n\n\n<li>L\u2019exp\u00e9dition et la livraison ont toujours lieu \u00e0\/\u00e0 l\u2019adresse indiqu\u00e9e par le Client. Le vendeur ne peut \u00eatre tenu responsable des dommages (financiers) caus\u00e9s par des indications d\u2019adresse incorrectes.Le consommateur est toujours responsable de fournir les bonnes informations pour la livraison de la commande.  <\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15, .wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15[data-kb-block=\"kb-adv-heading134_099dd5-15\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15[data-kb-block=\"kb-adv-heading134_099dd5-15\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15[data-kb-block=\"kb-adv-heading134_099dd5-15\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15, .wp-block-kadence-advancedheading.kt-adv-heading134_099dd5-15[data-kb-block=\"kb-adv-heading134_099dd5-15\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_099dd5-15 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_099dd5-15\">6. Retours de marchandises pour des achats en ligne<\/h2>\n\n\n\n<ol class=\"has-theme-palette-9-color has-text-color has-link-color wp-block-list wp-elements-711c800cd06311d70f6fa29418a54515\">\n<li>Si un produit a \u00e9t\u00e9 achet\u00e9 via le site web du vendeur, le client a le droit de retourner le produit dans un d\u00e9lai de 14 jours, sans en indiquer les raisons.<\/li>\n\n\n\n<li>Les retours doivent \u00eatre effectu\u00e9s \u00e0 l\u2019adresse indiqu\u00e9e sur le site web ou, le cas \u00e9ch\u00e9ant, sur le formulaire de retour.<\/li>\n\n\n\n<li>Le Produit doit \u00eatre retourn\u00e9 non ouvert et non utilis\u00e9 dans son emballage d\u2019origine. Si ce n\u2019est pas le cas, il est possible que le droit au remboursement devienne caduc. <\/li>\n\n\n\n<li>Les frais de retour sont \u00e0 la charge du consommateur, \u00e0 moins que le vendeur ne fasse une exception \u00e0 cette r\u00e8gle. Cette exception n\u2019est valable que si le vendeur la confirme par \u00e9crit. <\/li>\n\n\n\n<li>L\u2019\u00e9valuation du produit retourn\u00e9 est du ressort du vendeur.<\/li>\n\n\n\n<li>Si, lors du retour, le produit s\u2019av\u00e8re endommag\u00e9 ou diff\u00e8re de quelque mani\u00e8re que ce soit du produit exp\u00e9di\u00e9 \u00e0 l\u2019origine, le droit au remboursement du montant de l\u2019achat s\u2019\u00e9teint, sauf si les dommages ou les diff\u00e9rences constituent la raison initiale du retour.<\/li>\n\n\n\n<li>Si un produit pr\u00e9sente une forme quelconque de d\u00e9faut \u00e0 la livraison, le Client doit contacter le vendeur. Le vendeur propose une solution appropri\u00e9e pour le d\u00e9faut. <\/li>\n\n\n\n<li>L\u2019\u00e9valuation de l\u2019ad\u00e9quation d\u2019une solution au d\u00e9faut est du ressort du vendeur.<\/li>\n\n\n\n<li>Tout d\u00e9faut doit \u00eatre port\u00e9 \u00e0 la connaissance du vendeur avant le d\u00e9but du retour.<\/li>\n\n\n\n<li>Les d\u00e9fectuosit\u00e9s doivent \u00eatre signal\u00e9es par \u00e9crit (lire e-mail) le plus soigneusement possible et, si possible, accompagn\u00e9es d\u2019une photo du produit d\u00e9fectueux.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b, .wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b[data-kb-block=\"kb-adv-heading134_0095c0-6b\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b[data-kb-block=\"kb-adv-heading134_0095c0-6b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b[data-kb-block=\"kb-adv-heading134_0095c0-6b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b, .wp-block-kadence-advancedheading.kt-adv-heading134_0095c0-6b[data-kb-block=\"kb-adv-heading134_0095c0-6b\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_0095c0-6b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_0095c0-6b\">7. Retours de marchandises des produits achet\u00e9s en boutique<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Un produit achet\u00e9 dans la boutique du vendeur ne peut \u00eatre retourn\u00e9 que si l\u2019emballage du produit n\u2019est pas ouvert et si la preuve d\u2019achat originale est pr\u00e9sente.<\/li>\n\n\n\n<li>Les produits retourn\u00e9s endommag\u00e9s ne seront pas accept\u00e9s pour le retour. Sauf si les dommages sont raisonnablement imputables au vendeur. <\/li>\n\n\n\n<li>Si le Client retourne un produit dans le magasin, sans que le produit ne pr\u00e9sente aucune forme de d\u00e9faut, le vendeur est libre d\u2019\u00e9mettre un bon d\u2019achat au consommateur au lieu d\u2019un montant en esp\u00e8ces.<\/li>\n\n\n\n<li>Si le produit pr\u00e9sente des d\u00e9fauts qui sont raisonnablement imputables au vendeur, le Client se verra rembourser le montant total de l\u2019achat.<\/li>\n\n\n\n<li>S\u2019il le souhaite, le vendeur peut mettre \u00e0 la disposition du Client un produit correspondant pour compenser un \u00e9ventuel d\u00e9faut.<\/li>\n\n\n\n<li>Dans le cas d\u2019un Produit d\u00e9fectueux, le Client doit donner au Vendeur un d\u00e9lai raisonnable pour r\u00e9parer le d\u00e9faut. Ce d\u00e9lai est d\u2019au moins 14 jours. <\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c, .wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c[data-kb-block=\"kb-adv-heading134_8509f8-9c\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c[data-kb-block=\"kb-adv-heading134_8509f8-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c[data-kb-block=\"kb-adv-heading134_8509f8-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c, .wp-block-kadence-advancedheading.kt-adv-heading134_8509f8-9c[data-kb-block=\"kb-adv-heading134_8509f8-9c\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_8509f8-9c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_8509f8-9c\">8. Responsabilit\u00e9 civile<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Toute responsabilit\u00e9, tant contractuelle qu\u2019extracontractuelle (\u00e0 l\u2019exception de la responsabilit\u00e9 r\u00e9sultant d\u2019une intention ou d\u2019une n\u00e9gligence grave) du Vendeur et \u2013 si cela se produit \u2013 de ses directeurs et employ\u00e9s, est limit\u00e9e au montant pay\u00e9 au moment de l\u2019achat du Produit.<\/li>\n\n\n\n<li>Si le vendeur est responsable, cette responsabilit\u00e9 est limit\u00e9e \u00e0 ce qui est r\u00e9glement\u00e9 dans cette disposition.<\/li>\n\n\n\n<li>Si le Vendeur est responsable, cette responsabilit\u00e9 est limit\u00e9e au montant sp\u00e9cifi\u00e9 dans la police d\u2019assurance responsabilit\u00e9 professionnelle et\/ou commerciale du Vendeur.<\/li>\n\n\n\n<li>Le Vendeur n\u2019est pas responsable des dommages, de quelque nature qu\u2019ils soient, caus\u00e9s par le fait que le Vendeur s\u2019est bas\u00e9 sur des informations incorrectes et\/ou incompl\u00e8tes fournies par ou au nom du Client.<\/li>\n\n\n\n<li>Le vendeur n\u2019est responsable que des dommages directs.<\/li>\n\n\n\n<li>Par dommage direct, on entend exclusivement les frais raisonnables engag\u00e9s pour d\u00e9terminer la cause et l\u2019\u00e9tendue du dommage, dans la mesure o\u00f9 la d\u00e9termination porte sur un dommage au sens des pr\u00e9sentes conditions g\u00e9n\u00e9rales, les frais raisonnables engag\u00e9s pour assurer l\u2019ex\u00e9cution d\u00e9fectueuse du vendeur, pour faire r\u00e9pondre \u00e0 la convention, dans la mesure o\u00f9 ceux-ci peuvent \u00eatre imput\u00e9s au vendeur et les frais raisonnables engag\u00e9s pour pr\u00e9venir ou limiter le dommage, dans la mesure o\u00f9 le Client d\u00e9montre que ces frais ont conduit \u00e0 une limitation du dommage direct au sens des pr\u00e9sentes conditions g\u00e9n\u00e9rales.<\/li>\n\n\n\n<li>Le vendeur n\u2019est jamais responsable des dommages indirects.<\/li>\n\n\n\n<li>Le vendeur n\u2019est en aucun cas responsable des garanties et s\u00fbret\u00e9s donn\u00e9es par des tiers ou par (le personnel du) vendeur.<\/li>\n\n\n\n<li>Le Vendeur n\u2019est pas responsable de toute forme de dommage subi par le Client, toute autre personne (l\u00e9gale) ou tierce partie suite \u00e0 une utilisation incorrecte du Produit. L\u2019utilisation correcte du produit rel\u00e8ve de la responsabilit\u00e9 du Client. <\/li>\n\n\n\n<li>L\u2019utilisation d\u2019un produit par le Client se fait toujours \u00e0 ses propres risques. Le vendeur n\u2019est jamais responsable des r\u00e9sultats (mesurables), des effets secondaires et\/ou des troubles qui r\u00e9sultent d\u2019une recherche et\/ou d\u2019une utilisation n\u00e9gligente d\u2019un produit propos\u00e9 par le vendeur. <\/li>\n\n\n\n<li>Les limitations de responsabilit\u00e9 incluses dans cet article ne s\u2019appliquent pas si le dommage est d\u00fb \u00e0 une intention ou \u00e0 une n\u00e9gligence grave de la part du Vendeur.<\/li>\n\n\n\n<li>Le vendeur n\u2019est pas responsable des dommages directs ou indirects caus\u00e9s par un tiers\/transporteur du vendeur, qui n\u2019est pas directement employ\u00e9 par le vendeur.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18, .wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18[data-kb-block=\"kb-adv-heading134_b94f85-18\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18[data-kb-block=\"kb-adv-heading134_b94f85-18\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18[data-kb-block=\"kb-adv-heading134_b94f85-18\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18, .wp-block-kadence-advancedheading.kt-adv-heading134_b94f85-18[data-kb-block=\"kb-adv-heading134_b94f85-18\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_b94f85-18 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_b94f85-18\">9. Politique en mati\u00e8re de r\u00e9clamations<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Le client doit communiquer au vendeur toute forme de r\u00e9clamations ou de suggestions dans un d\u00e9lai raisonnable \u00e0 compter de la d\u00e9couverte d&rsquo;un produit d\u00e9fectueux. Le d\u00e9lai de notification est en tout \u00e9tat de cause de 7 jours apr\u00e8s la d\u00e9couverte du d\u00e9faut. Dans ce contexte, le d\u00e9lai commence \u00e0 partir du moment o\u00f9 le client d\u00e9couvre ou aurait d\u00fb raisonnablement d\u00e9couvrir le produit d\u00e9fectueux.  <\/li>\n\n\n\n<li>Apr\u00e8s notification de la r\u00e9clamation, le vendeur vous contactera dans les 7 jours pour en discuter et d\u00e9terminer les d\u00e9marches \u00e0 suivre.<\/li>\n\n\n\n<li>Le consommateur doit toujours donner au vendeur la possibilit\u00e9 de r\u00e9parer le d\u00e9faut. Un d\u00e9lai raisonnable est convenu entre les parties pour chaque d\u00e9faut. Si une r\u00e9clamation consiste en plusieurs d\u00e9ficiences, un d\u00e9lai de r\u00e9paration appropri\u00e9 sera d\u00e9termin\u00e9 pour chaque d\u00e9faut.  <\/li>\n\n\n\n<li>L\u2019\u00e9valuation de la forme des travaux effectu\u00e9s pour r\u00e9parer le d\u00e9faut incombe toujours au vendeur.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4, .wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4[data-kb-block=\"kb-adv-heading134_8b42aa-a4\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4[data-kb-block=\"kb-adv-heading134_8b42aa-a4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4[data-kb-block=\"kb-adv-heading134_8b42aa-a4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4, .wp-block-kadence-advancedheading.kt-adv-heading134_8b42aa-a4[data-kb-block=\"kb-adv-heading134_8b42aa-a4\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_8b42aa-a4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_8b42aa-a4\">10. Vie priv\u00e9e et donn\u00e9es des Clients<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27, .wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] a, .kt-adv-heading-link134_50bb5b-27, .kt-adv-heading-link134_50bb5b-27 .kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"]{color:var(--global-palette5, #4A5568);}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] a:hover, .kt-adv-heading-link134_50bb5b-27:hover, .kt-adv-heading-link134_50bb5b-27:hover .kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"]{color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_50bb5b-27{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_50bb5b-27[data-kb-block=\"kb-adv-heading134_50bb5b-27\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_50bb5b-27:hover{text-decoration:underline;}<\/style>\n<p class=\"kt-adv-heading134_50bb5b-27 wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_50bb5b-27\">Le vendeur se conformera \u00e0 tout moment au r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es et\/ou aux lois et r\u00e8glements connexes.<br\/>Pour en savoir plus, veuillez consulter notre <a href=\"\/fr\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noreferrer noopener\">politique de confidentialit\u00e9<\/a><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b, .wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b[data-kb-block=\"kb-adv-heading134_e27676-1b\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b[data-kb-block=\"kb-adv-heading134_e27676-1b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b[data-kb-block=\"kb-adv-heading134_e27676-1b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b, .wp-block-kadence-advancedheading.kt-adv-heading134_e27676-1b[data-kb-block=\"kb-adv-heading134_e27676-1b\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_e27676-1b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_e27676-1b\">11. Cas de force majeure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Le Vendeur n\u2019est pas responsable des dommages r\u00e9sultant de circonstances qui ne pouvaient pas \u00eatre pr\u00e9vues par le Vendeur au moment de la conclusion du Contrat. Ces circonstances sont notamment les suivantes : manque de mati\u00e8res premi\u00e8res, d\u00e9faillance d\u2019une usine de quelque nature que ce soit, gr\u00e8ve, exclusion ou manque de personnel, quarantaine, \u00e9pid\u00e9mies, pand\u00e9mies, catastrophes naturelles, mobilisation, loi martiale, \u00e9tat de guerre ou guerre, encombrement des chemins de fer ou manque de moyens de transport, blocage du trafic, maladie, quelle qu\u2019en soit la raison ou la cause, ou autres circonstances impr\u00e9vues qui n\u2019\u00e9taient pas connues au moment de la conclusion du contrat. <\/li>\n\n\n\n<li>En cas de force majeure, le vendeur a le droit de suspendre ou de dissoudre l\u2019ex\u00e9cution du pr\u00e9sent contrat. Cela ne donne pas droit \u00e0 un remboursement. <\/li>\n\n\n\n<li>Si le Vendeur ex\u00e9cute ult\u00e9rieurement une partie du contrat temporairement suspendue, le Consommateur sera redevable de la totalit\u00e9 de la contrepartie convenue sans aucune forme de remise.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3, .wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3[data-kb-block=\"kb-adv-heading134_4f0f29-e3\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3[data-kb-block=\"kb-adv-heading134_4f0f29-e3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3[data-kb-block=\"kb-adv-heading134_4f0f29-e3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3, .wp-block-kadence-advancedheading.kt-adv-heading134_4f0f29-e3[data-kb-block=\"kb-adv-heading134_4f0f29-e3\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_4f0f29-e3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_4f0f29-e3\">12. Conversion<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32, .wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] a, .kt-adv-heading-link134_e36447-32, .kt-adv-heading-link134_e36447-32 .kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] a:hover, .kt-adv-heading-link134_e36447-32:hover, .kt-adv-heading-link134_e36447-32:hover .kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_e36447-32{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_e36447-32[data-kb-block=\"kb-adv-heading134_e36447-32\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_e36447-32:hover{text-decoration:underline;}<\/style>\n<p class=\"kt-adv-heading134_e36447-32 wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_e36447-32\">Si et dans la mesure o\u00f9 certaines dispositions du contrat et des conditions g\u00e9n\u00e9rales ne peuvent \u00eatre invoqu\u00e9es en raison de leur caract\u00e8re raisonnable et \u00e9quitable ou de leur caract\u00e8re d\u00e9raisonnablement on\u00e9reux, la disposition concern\u00e9e en termes de contenu et d\u2019objectif aura en tout cas une signification aussi correspondante que possible, afin qu\u2019un recours puisse \u00eatre exerc\u00e9.\/<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa, .wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa[data-kb-block=\"kb-adv-heading134_1646cc-aa\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa[data-kb-block=\"kb-adv-heading134_1646cc-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa[data-kb-block=\"kb-adv-heading134_1646cc-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa, .wp-block-kadence-advancedheading.kt-adv-heading134_1646cc-aa[data-kb-block=\"kb-adv-heading134_1646cc-aa\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_1646cc-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_1646cc-aa\">13. Effet juridique<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc, .wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] a, .kt-adv-heading-link134_045bc3-dc, .kt-adv-heading-link134_045bc3-dc .kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] a:hover, .kt-adv-heading-link134_045bc3-dc:hover, .kt-adv-heading-link134_045bc3-dc:hover .kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_045bc3-dc{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_045bc3-dc[data-kb-block=\"kb-adv-heading134_045bc3-dc\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_045bc3-dc:hover{text-decoration:underline;}<\/style>\n<p class=\"kt-adv-heading134_045bc3-dc wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_045bc3-dc\">S\u2019il est express\u00e9ment ou tacitement pr\u00e9vu que des dispositions des pr\u00e9sentes conditions g\u00e9n\u00e9rales restent en vigueur apr\u00e8s l\u2019accord, elles resteront en vigueur apr\u00e8s la r\u00e9siliation du Contract entre les parties.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad, .wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad[data-kb-block=\"kb-adv-heading134_a4a198-ad\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad[data-kb-block=\"kb-adv-heading134_a4a198-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad[data-kb-block=\"kb-adv-heading134_a4a198-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad, .wp-block-kadence-advancedheading.kt-adv-heading134_a4a198-ad[data-kb-block=\"kb-adv-heading134_a4a198-ad\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_a4a198-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_a4a198-ad\">14. Clauses conflictuelles<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f, .wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] a, .kt-adv-heading-link134_c9226b-1f, .kt-adv-heading-link134_c9226b-1f .kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] a:hover, .kt-adv-heading-link134_c9226b-1f:hover, .kt-adv-heading-link134_c9226b-1f:hover .kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_c9226b-1f{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9226b-1f[data-kb-block=\"kb-adv-heading134_c9226b-1f\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_c9226b-1f:hover{text-decoration:underline;}<\/style>\n<p class=\"kt-adv-heading134_c9226b-1f wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_c9226b-1f\">Si les Conditions g\u00e9n\u00e9rales et le Contrat contiennent des dispositions contradictoires, les dispositions telles qu\u2019incluses dans le Contrat conclu entre les Parties s\u2019appliquent. Ceci ne s\u2019applique que s\u2019il contient une confirmation de commande explicite. Dans tous les autres cas, les dispositions incluses dans les pr\u00e9sentes Conditions g\u00e9n\u00e9rales de ventes s\u2019appliquent.  <\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1, .wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1[data-kb-block=\"kb-adv-heading134_5f79d2-b1\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1[data-kb-block=\"kb-adv-heading134_5f79d2-b1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1[data-kb-block=\"kb-adv-heading134_5f79d2-b1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1, .wp-block-kadence-advancedheading.kt-adv-heading134_5f79d2-b1[data-kb-block=\"kb-adv-heading134_5f79d2-b1\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_5f79d2-b1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_5f79d2-b1\">15. Non-respect des conditions g\u00e9n\u00e9rales<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed, .wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] a, .kt-adv-heading-link134_977313-ed, .kt-adv-heading-link134_977313-ed .kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] a:hover, .kt-adv-heading-link134_977313-ed:hover, .kt-adv-heading-link134_977313-ed:hover .kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"]{color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_977313-ed{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_977313-ed[data-kb-block=\"kb-adv-heading134_977313-ed\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_977313-ed:hover{text-decoration:underline;}<\/style>\n<p class=\"kt-adv-heading134_977313-ed wp-block-kadence-advancedheading hls-hover_underline\" data-kb-block=\"kb-adv-heading134_977313-ed\">Si le consommateur ne respecte pas les dispositions des pr\u00e9sentes conditions g\u00e9n\u00e9rales, le vendeur a le droit de refuser d\u2019ex\u00e9cuter d\u2019autres services pour le consommateur.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a, .wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a[data-kb-block=\"kb-adv-heading134_c9bdfc-6a\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a[data-kb-block=\"kb-adv-heading134_c9bdfc-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a[data-kb-block=\"kb-adv-heading134_c9bdfc-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a, .wp-block-kadence-advancedheading.kt-adv-heading134_c9bdfc-6a[data-kb-block=\"kb-adv-heading134_c9bdfc-6a\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_c9bdfc-6a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_c9bdfc-6a\">16. L\u00e9gislation en vigueur<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9, .wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9[data-kb-block=\"kb-adv-heading134_284f0f-a9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9[data-kb-block=\"kb-adv-heading134_284f0f-a9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_284f0f-a9[data-kb-block=\"kb-adv-heading134_284f0f-a9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading134_284f0f-a9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_284f0f-a9\">Le droit n\u00e9erlandais s\u2019applique \u00e0 tous les accords conclus entre le Client et le Vendeur, ainsi qu\u2019aux pr\u00e9sentes conditions g\u00e9n\u00e9rales de ventes.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c, .wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c[data-kb-block=\"kb-adv-heading134_949d36-8c\"]{margin-bottom:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c[data-kb-block=\"kb-adv-heading134_949d36-8c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c[data-kb-block=\"kb-adv-heading134_949d36-8c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c, .wp-block-kadence-advancedheading.kt-adv-heading134_949d36-8c[data-kb-block=\"kb-adv-heading134_949d36-8c\"]{margin-bottom:20px;font-size:24px;line-height:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading134_949d36-8c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_949d36-8c\">17. Choice de l\u2019instance<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54, .wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54[data-kb-block=\"kb-adv-heading134_67e82e-54\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54[data-kb-block=\"kb-adv-heading134_67e82e-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_67e82e-54[data-kb-block=\"kb-adv-heading134_67e82e-54\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading134_67e82e-54 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_67e82e-54\">Le Tribunal de district d&rsquo;Amsterdam, situ\u00e9 \u00e0 Amsterdam (chambre des affaires civiles\/canton), est habilit\u00e9 \u00e0 statuer sur les litiges. Toutefois, le vendeur a le droit de soumettre le litige au tribunal comp\u00e9tent conform\u00e9ment \u00e0 la loi. <\/p>\n\n\n<style>.kadence-column134_703565-4c > .kt-inside-inner-col,.kadence-column134_703565-4c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column134_703565-4c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column134_703565-4c > .kt-inside-inner-col{flex-direction:column;}.kadence-column134_703565-4c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column134_703565-4c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column134_703565-4c{position:relative;}@media all and (max-width: 1024px){.kadence-column134_703565-4c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column134_703565-4c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column134_703565-4c inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba, .wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba[data-kb-block=\"kb-adv-heading134_81d238-ba\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba[data-kb-block=\"kb-adv-heading134_81d238-ba\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_81d238-ba[data-kb-block=\"kb-adv-heading134_81d238-ba\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading134_81d238-ba wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading134_81d238-ba\">Si vous avez des questions concernant nos conditions g\u00e9n\u00e9rales de vente<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7, .wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] mark.kt-highlight{font-style:normal;color:var(--global-palette9, #ffffff);-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] a, .kt-adv-heading-link134_b7b138-a7, .kt-adv-heading-link134_b7b138-a7 .kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"]{color:var(--global-palette5, #4A5568);}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] a:hover, .kt-adv-heading-link134_b7b138-a7:hover, .kt-adv-heading-link134_b7b138-a7:hover .kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"]{color:var(--global-palette7, #EDF2F7);}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] a, a.kb-advanced-heading-link.kt-adv-heading-link134_b7b138-a7{text-decoration:none;}.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"] a:hover, a.kb-advanced-heading-link.kt-adv-heading-link134_b7b138-a7:hover{text-decoration:underline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7, .wp-block-kadence-advancedheading.kt-adv-heading134_b7b138-a7[data-kb-block=\"kb-adv-heading134_b7b138-a7\"]{font-size:16px;line-height:20px;}}<\/style>\n<p class=\"kt-adv-heading134_b7b138-a7 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color hls-hover_underline\" data-kb-block=\"kb-adv-heading134_b7b138-a7\"><mark class=\"kt-highlight\">N&rsquo;h\u00e9sitez pas \u00e0 nous contacter.<br\/><\/mark><br\/>Zamalia Experience<br\/>Staalstraat 26<br\/>1011 JM Amsterdam<br\/>Pays-Bas<br\/><br\/>email: <a href=\"mailto:info@zamalia-experience.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@zamalia-experience.com<\/a><br\/>N\u00b0 de la chambre de commerce d&rsquo;Amsterdam (KvK) : 80383270<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>conditions g\u00e9n\u00e9rales de ventes Date d\u2019entr\u00e9e en vigueur : 01-Jan-2020Derni\u00e8re mise \u00e0 jour : 01-Juin-2024 Dans ce document, vous trouverez les conditions g\u00e9n\u00e9rales de Zamalia Experience. En premier lieu, Zamalia&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11680","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"HzoHIKQQjr","author_link":"https:\/\/zamalia-experience.com\/fr\/author\/hzohikqqjr\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/pages\/11680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/comments?post=11680"}],"version-history":[{"count":0,"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/pages\/11680\/revisions"}],"wp:attachment":[{"href":"https:\/\/zamalia-experience.com\/fr\/wp-json\/wp\/v2\/media?parent=11680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}